IT Support Specialist - Jakarta Utara

Join Lancar Prima as an IT Support Specialist in Jakarta Utara and play a pivotal role in maintaining our organization’s technological infrastructure. This position offers the opportunity to troubleshoot, resolve, and prevent IT issues while ensuring seamless operations for our team. With a growing company, we are looking for a dedicated professional to join us and help us scale our technological capabilities.

As an IT Support Specialist at Lancar Prima, you will be responsible for providing technical assistance to our employees, ensuring our systems run smoothly, and implementing measures to enhance our IT infrastructure. This role is perfect for someone who is passionate about technology and enjoys solving complex problems.

Lancar Prima is a dynamic company located in Jakarta Utara, committed to innovation and excellence. We offer a collaborative work environment and opportunities for professional growth. If you are ready to take on this challenging yet rewarding role, we invite you to apply and be part of our team.

📋 Tanggung Jawab Pekerjaan

• Provide technical support to employees, including hardware, software, and network issues.
• Install, configure, and maintain computer systems, networks, and servers.
• Monitor and maintain system performance, ensuring uptime and responsiveness.
• Troubleshoot and resolve technical issues promptly and efficiently.
• Implement and maintain security measures to protect our IT infrastructure.
• Ensure the availability and reliability of our IT systems.
• Stay updated with the latest technological advancements and best practices.
• Assist in the development and implementation of IT policies and procedures.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in IT support.
• Proficient in using IT support tools such as ServiceNow, Jira, and other ticketing systems.
• Familiarity with operating systems such as Windows and Linux.
• Knowledge of network protocols and technologies.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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